User perceptions of security and usability of single-factor and two-factor authentication in automated telephone banking

by Nancie Gunson, Diarmid Marshall, Hazel Morton, Mervyn Jack

Published in Computers & security by Elsevier BV.

2011 Volume 30, p208-220

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Year 2011
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DOI 10.1016/j.cose.2010.12.001

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User perceptions of security and usability of single-factor and two-factor authentication in automated telephone banking release_jnmjisgolnhtvkie7vr57xwwo4