Github Education Application accepted, then my previous benefits were revoked after application accepted.

[PeapGit]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Redeem Benefits/Offers

Hi everyone,

So I used to be with GitHub Education with GitHub Copilot Pro and GitHub Pro. Now I reapplied and then got accepted into education before my benefits would've ended. But then suddenly my benefits ended. It's been about 1-2 weeks since my GitHub Copilot and GitHub Pro were revoked, even though I have been accepted into GitHub Education, and it says my benefits were applied.

I know you guys have paused GitHub Copilot sign-ups. But I did have them before! They were revoked because my GitHub education benefits didn't apply correctly. Also, my GitHub Pro was revoked. Can I have help with this?

[github-actions[bot]]

💬 Your Product Feedback Has Been Submitted 🎉

Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users.

Here's what you can expect moving forward ⏩

• Your input will be carefully reviewed and cataloged by members of our product teams. 
  • Due to the high volume of submissions, we may not always be able to provide individual responses.
  • Rest assured, your feedback will help chart our course for product improvements.
• Other users may engage with your post, sharing their own perspectives or experiences. 
• GitHub staff may reach out for further clarification or insight. 
  • We may 'Answer' your discussion if there is a current solution, workaround, or roadmap/changelog post related to the feedback.

Where to look to see what's shipping 👀

• Read the Changelog for real-time updates on the latest GitHub features, enhancements, and calls for feedback.
• Explore our Product Roadmap, which details upcoming major releases and initiatives.

What you can do in the meantime 💻

• Upvote and comment on other user feedback Discussions that resonate with you.
• Add more information at any point! Useful details include: use cases, relevant labels, desired outcomes, and any accompanying screenshots.

As a member of the GitHub community, your participation is essential. While we can't promise that every suggestion will be implemented, we want to emphasize that your feedback is instrumental in guiding our decisions and priorities.

Thank you once again for your contribution to making GitHub even better! We're grateful for your ongoing support and collaboration in shaping the future of our platform. ⭐

[s0n4jit]

Same thing happened to me as well, but later I contacted support and created a ticket. Then I was informed that I needed to reapply, and they sent me a reapplication link by email.