Copilot Pro locked down to Free

[umanets]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Copilot in GitHub

Body

"My account was dropped to Free during the June 1 transition. My credit budget is $200 and my actual spend is only $50. Because of the personal plan freeze, my subscription page is completely locked and the Change Plan button is gone."

[github-actions[bot]]

💬 Your Product Feedback Has Been Submitted 🎉

Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users.

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[ebndev]

Hi @umanets,

This community is managed by GitHub employees, but it is not a support forum. The only place to go for answers to account-specific questions like this one is opening a ticket on our Support page.

This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. There are an extremely high volume of Support tickets right now, yours will be answered in the order it was received based on the amount of tickets ahead of yours. Please open only one ticket per request.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding and patience while Support works through your request!