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Managing team interpersonal processes through technology: A task-technology fit perspective

Likoebe M. Maruping, Ritu Agarwal
2004 Journal of Applied Psychology  
processes: (a) conflict management, (b) motivation and confidence building, and (c) affect management.  ...  This article addresses the broad question, How can virtual teams that manage a majority of their interactions through information and communication technologies (ICTs) be made more effective?  ...  Table 1 A 1 Summary of Task-Technology Fit for Managing Virtual Team Interpersonal Processes Variable Relationship conflict Task conflict Process conflict Motivating/Confidence-building Affect  ... 
doi:10.1037/0021-9010.89.6.975 pmid:15584836 fatcat:clyswzl5qfgoxbu45avbpbrrr4

The Effects of Team Self-Guided Training on Conflict Management in Virtual Teams

E. Martínez-Moreno, A. Zornoza, V. Orengo, L. F. Thompson
2014 Group Decision and Negotiation  
Feedback given to teams about their processes and results improves group conflict management in a virtual context. 123 906 E. Martínez-Moreno et al.  ...  Our study shows that team self-guided training can be useful for virtual teams.  ...  To date, researchers have paid inadequate attention to conflict management in virtual settings, even though findings have revealed that conflict management in virtual teams is critical for effective group  ... 
doi:10.1007/s10726-014-9421-7 fatcat:o4kxulgcnfgahedtlxyi5rh3sm

An examination of the relationship among structure, trust, and conflict management styles in virtual teams

Xiaojing Liu, Richard J. Magjuka, Seung-hee Lee
2008 Performance Improvement Quarterly  
Explicit considerations of conflict management, trust, and communication processes should be addressed from the start of virtual team design and planning.  ...  Rules for communicative behavior and conflict management should be developed and made clear to facilitate virtual teaming (Griffith, Mannix, & Neale, 2003) .  ... 
doi:10.1002/piq.20016 fatcat:bc4oaayjjffsvfzwsxisx57nna

Exploring Major Factors Affecting Virtual Team Performance

Murat Topaloglu, Ahmet Serhat Anac
2021 European Journal of Business Management and Research  
Performance management is one of the vital tasks of virtual team leaders and is a multidimensional research topic for researchers interested in virtual team management.  ...  Findings of this study suggest that these factors are leadership, communication, collaboration, cohesion, commitment, conflict, interpersonal relations, knowledge sharing, feedback, trust, diversity, recognition  ...  Li and Hambrick [41] argue that establishing clear principles for interpersonal communication has an impact on the efficiency of virtual team processes.  ... 
doi:10.24018/ejbmr.2021.6.5.1071 fatcat:ahe4cto76bbvxjod4dvsqydysq

Virtual Competencies and Knowledge Transfer in Global NPD: A Case Study

Päivi Lohikoski, Harri Haapasalo
2013 International Journal of Management, Knowledge and Learning  
This virtual interdependence, among other issues, presents new challenges for the management of knowledge transfer in global New Product Development (NPD).  ...  Virtual new product development teams are geographically dispersed and cross-functional, yet they work on highly interdependent tasks by communicating electronically in work groups.  ...  It is interesting that there are no conflict resolution strategies available and, therefore, managers are mainly the negotiators and mediators for solving conflicts.  ... 
doaj:5a1e65e33e5742708344e60b2b442bcf fatcat:khuyypvg3ra2pfpc55uahpb6iy

Virtual workgroups in offshore systems development

Sachidanandam Sakthivel
2005 Information and Software Technology  
This article discusses the limitations of using virtual work in offshore systems development, and describes development processes and management procedures amenable to virtual work in offshore development  ...  Virtual workgroups supported by computer and communication technologies enable offshore systems development.  ...  Asynchronous media such as email are unsuitable for managing conflicts in virtual workgroups.  ... 
doi:10.1016/j.infsof.2004.09.001 fatcat:v3kcczfqkfhn5nxvkhfxcfert4

The Management of a Virtual Project Team in an International Company: The Perspective of Virtual Project Team Leaders

Aistė Kukytė, Edmundas Jasinskas
2021 Tiltai  
The results of the study revealed the influence of information and communication technologies in managing a virtual project team, how emotional and motivational processes are managed, the importance of  ...  To summarise the research, the results provide a virtual project team management model that benefits companies and virtual project team managers who strive for the productive management of these teams.  ...  implement effective communication and cooperation processes to prevent misunderstandings and escalation of conflict due to reduced aspects of communication; constant team awareness support, informal communication  ... 
doi:10.15181/tbb.v86i1.2266 fatcat:ujarwnqtq5exbeohlpngmsfdpu

Identifying Factors That Impact Virtual Teams

Matilda Isaac Mustapha
2017 Archives of Business Research  
The literature gives a clear understanding of how communication if not properly managed can lead to conflict in virtual teams.  ...  Factors such as Leadership and Management Styles, Multiculturalism, Communication, Conflict resolution, and Trust.  ...  The impact of communication on virtual teams While some have argued that virtual teams enable an organization to achieve faster time for producing rapid work, with processes integration despite the geographical  ... 
doi:10.14738/abr.52.2685 fatcat:7id2xjc5zjhsvjefbtdf5tr6xe

The NPD team conflict: insights from cultural diversity and geographical dispersion

Zheng Ma, Chih-Cheng Lin, Stoyan Tanev
2012 Innovative Marketing  
This paper elaborates on the role of culture diversity and geographical dispersion in NPD team conflict.  ...  Moreover, in some of its aspects the finding regarding cultural diversity is different from Hofstede's theory, while the effect of geographical dispersion changes with the difference in communication technology  ...  The conflict process developed by Capozzoli (1995) is used in this paper for the analysis of team conflict.  ... 
doaj:2d18a6fa9f114ae4bc8169a79366a13b fatcat:4tdnvzsvancprkurdxiknzo4tu

Conflict in virtual teams: a bibliometric analysis, systematic review, and research agenda

Andrea Caputo, Mariya Kargina, Massimiliano Matteo Pellegrini
2022 International Journal of Conflict Management  
Purpose The purpose of this study is to map the intellectual structure of the research concerning conflict and conflict management in virtual teams (VT), to contribute to the further integration of knowledge  ...  Managerial contributions in the form of the identification of best practices are also developed to guide conflict management in VTs.  ...  ; Curseu and Schruijer, 2010) as well as for successful conflict management processes (Bierly et al., 2009) .  ... 
doi:10.1108/ijcma-07-2021-0117 fatcat:u27grvtg2ndvddr3xkqcfs7awu

BUILDING EFFECTIVE VIRTUAL LEARNING TEAMS THROUGH ENHANCED TEAM PROCESSES

Hwangji Lu
2017 PEOPLE International Journal of Social Sciences  
Aligned with the philosophy of learning community, virtual learning teams have reported enhanced student-tostudent engagement, raised motivation, higher student satisfaction, greater retention rates, and  ...  or facilitate virtual teams in the online classrooms.  ...  Conflict management Conflict is inevitable in teamwork.  ... 
doi:10.20319/pijss.2017.33.742758 fatcat:rfon2zv2hbathbrhxlm3fr6ppi

Structured Conflict Approaches used in Strategic Decision Making: from Mason's Initial Study to Virtual Teams

Jerry Fjermestad
2019 Foundations and Trends® in Information Systems  
Increasingly, managers and professional information workers are communicating via the internet and virtual private networks, using groupware for synchronous multi-media "meetings" and virtual (text-based  ...  Are conflict generating techniques (DI and DA) more effective than expert or consensus processes in virtual teams? 5.  ... 
doi:10.1561/2900000013 fatcat:alwd2363h5e4zil7zylzftkgqa

Online work: Managing conflict and emotions for performance in virtual teams

Oluremi B. Ayoko, Alison M. Konrad, Maree V. Boyle
2012 European Management Journal  
All communication regarding the project was virtual, and the primary data for the study consisted of the verbatim transcripts of 100% of the VT communications.  ...  reactions to conflict in virtual teams.  ...  VT research has identified conflict as a critical process that must be managed for effective goal achievement (Aubert & Kesley, 2003; Baba, Gluesing, Ratner, & Wagner, 2004; Montoya-Weiss, Massey, & Song  ... 
doi:10.1016/j.emj.2011.10.001 fatcat:agyaxeu7pfgkbimrstjfnhf7sq

People Skills: Leading Virtual Teams—A Change Management Perspective

Robert E. Levasseur
2012 Interfaces  
This is another in a series of articles about some of the most effective models, methods, and processes of organization development (OD), also known as change management, a discipline that offers much  ...  The primary focus is on how modern leadership and change management principles and practices can enhance a leader's ability to overcome the challenges that such virtual teams present.  ...  Identify and manage group conflicts. The geographic, cultural, and language diversity of virtual teams enhances the potential for group conflicts and exacerbates the problem of discovering them.  ... 
doi:10.1287/inte.1120.0634 fatcat:b6q5gcvtszcxjioqioh2664xwu

Active Participation in Problem Solving Virtual Communities: a Learning Perspective

Jie Yu, Zhenhui Jiang
2008 Pacific Asia Conference on Information Systems  
The theoretical model presented in this article provided a fresh perspective on problem solving virtual community and we hope the findings would suggest important implications for the design and management  ...  We further analyzed the influence of structural feature (community adaptivity) and structural spirits (leadership and conflict management) based on Adaptive Structuration Theory and suggested that they  ...  In the context of virtual community of interests, it is argued that active site management is essential for the success of virtual communities because it facilitates intermediation and maintains the rules  ... 
dblp:conf/pacis/YuJ08 fatcat:sv6qy3upqfgdxeghyahq2fz6dy
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