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Published January 31, 2024 | Version v19
Journal article Open

Digital Revolution in Insurance: How the Internet Is Shaping Changes

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Abstract

This paper's goal is to examine every potential shift brought about by the internet in the insurance industry. The development of internet technology and its possible and present applications in the insurance sector. How the internet enhanced customer interaction, risk management, operational efficiency, and the emergence of insurtech companies. The insurance sector is constantly transitioning from the traditional to the digital age, all the while managing cybersecurity and regulatory issues. 

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