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BibTeX record journals/jors/ChenXWWHWL24

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@article{DBLP:journals/jors/ChenXWWHWL24,
  author       = {Zi{-}Yu Chen and
                  Fei Xiao and
                  Yi{-}ting Wang and
                  Ya'nan Wang and
                  Wen{-}hui Hou and
                  Jian{-}qiang Wang and
                  Lin Li},
  title        = {Online review analysis-based multi-criteria decision-making for evaluating
                  patient satisfaction: {A} case study of the \emph{Haodf} website},
  journal      = {J. Oper. Res. Soc.},
  volume       = {75},
  number       = {5},
  pages        = {841--859},
  year         = {2024},
  url          = {https://doi.org/10.1080/01605682.2023.2215814},
  doi          = {10.1080/01605682.2023.2215814},
  timestamp    = {Fri, 17 May 2024 21:41:22 +0200},
  biburl       = {https://dblp.org/rec/journals/jors/ChenXWWHWL24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}